Communication in health care and nursing teams with supervision

Communication in health care and nursing teams with supervision
Module:	Nursing care
ECTS:	3
Contact hours – lectures:	30
Contact hours – seminar:	15
Contact hours – clinical exercises:
Contact hours – clinical practice:
Holder of subject:	Jožica Ramšak Pajk, MSc, Senior Lecturer Dr Vesna Čuk, Senior Lecturer
Year of study:	Third
Communication in health care and nursing teams with supervision
Contact hours – lectures:	30
Contact hours – seminar:	15
Contact hours – clinical exercises:
Contact hours – clinical practice:
Holder of subject:	Jožica Ramšak Pajk, MSc, Senior Lecturer Dr Vesna Čuk, Senior Lecturer
Education providers:	Jožica Ramšak Pajk, MSc, Senior Lecturer Dr Vesna Čuk, Senior Lecturer
Level of study:	First Bologna cycle professional education study program
Semester:	Winter
Language:	Slovene/English
Subject-specific competences:	Students acquire competencies for comprehensive and professional communication and effective collaboration with other colleagues in the health care team and at the interdisciplinary level; Students acquire the capacity for therapeutic work with individuals, families and groups in support and counselling. Students learn about the characteristics of effective communication in health care and nursing teams; Students learn the methods of supportive communication with patients and others; Student knows how to apply the theoretical basis of therapeutic communication and supervision as an effective method to support and help in special conflict situations and work in the clinical setting; Students learn the importance of experiential learning for professional and personal development; Students can reflect on the experience of working with colleagues, patients and others. Knowledge and understanding: Comprehension of: basic communication definitions; interpersonal communication models; different levels and views of interpersonal communication models; the social role of language and speech; communication pragmatics; understanding non-verbal communication; persuasive communication elements; emotions; main relational subjects; basic conflict dimensions in the communication process; understanding the importance of interpersonal communication among health care professionals; supportive communication characteristics; empathy; confidence in communication; communication ethics; establishing effective communication (nurse's duties; patient's duties); disruptions and misunderstandings between health care professionals and patients; understanding supervision as a method for achieving better nursing relations. Learning about critical thinking, giving feedback and reflection.
Mandatory references:	Felser Rakovec, Z., 2002. Zdravstvena psihologija. Maribor: Visoka zdravstvena šola. Harris, A.T., 2007. Jaz sem v redu, ti si v redu. Ljubljana: Karantanija. Jaques, D., 2001. Learning Gruop work. London: Kogan Page. Kobolt, A. & Žorga, S., 2000. Supervizija. Proces razvoja in učenja v poklicu. Ljubljana: Univerza v Ljubljani, Pedagoška fakulteta. Kobolt, A., 2004. Metode in tehnike supervizije. Ljubljana: Pedagoška fakulteta. Kobolt, A., 2010. Supervizija in koučing. Ljubljana: Pedagoška fakulteta. Lynch, L., Hancox, K., Hapell, B. & Parker, J., 2008. Clinical Supervision for Nurses. McCabe, C. & Timmins, F., 2006. Communication Skills for Nursing Practice. New York: Palgrave Macmillan. Williams, L.C. & Davis, M.C., 2004. Therapeutic Interaction in Nursing. London. Jones and Barlett. Prebil, A., 2010. Primeri podpornega komuniciranja v komunikacijskem procesu. In: B. Skela Savič, B.M. Kaučič, B. Filej, K. Skinder Savić, M. Mežik Veber & K. Romih K, eds. Teoretične in praktične osnove zdravstvene nege: izbrana poglavja. Jesenice: Visoka šola za zdravstveno nego Jesenice. Rungapadiachy, D.M., 2003. Medosebna komunikacija v zdravstvu. Ljubljana: Educy. Prebil, A,, Mohar, P. & Drobne, J., 2009. Komunikacija v zdravstvu. Celje: Celjska Mohorjeva družba. Servellen, van G., 2009. Communication Skills for the Health care Professional: Concepts, Practice, and Evidence. 2nd ed. Boston: Jones and Bartlett Publishers. Ule. M., 2005. Psihologija komuniciranja. Ljubljana: Fakulteta za družbene vede. Ule, M., 2003. Spregledana razmerja. Maribor: Aristej. Ule, M., 2005. Socialna psihologija. Ljubljana: Fakulteta za družbene vede. Ule, M., 2009. Psihologija komuniciranja in medosebnih odnosov. Ljubljana: Fakulteta za družbene vede. Žorga, S, ed., 2002. Modeli in oblike supervizije. Ljubljana: Pedagoška fakulteta.
Recommended references:	/
Study obligations:	100% obligatory attendance at the seminars 50% attendance at lectures
Assessment methods:	written examination (80%) seminar (20%)